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Educational Products

 

Educational Products
The HPBEF Product Brochure is now available. Click here to download.

HPBEF produces education and training materials for the hearth, patio & barbecue industry. Below are descriptions of our current products.

Technical
Reference Manuals and Study Materials for National Fireplace Institute® Certification.

These reference materials are invaluable to industry professionals who need to keep up with vital knowledge needed on the job.  These tools are unmatched for finding answers to difficult technical questions, as well as essential study materials for professionals preparing for the National Fireplace Institute® certifications.

Gas Hearth Systems (Description) Order
Woodburning Hearth Systems (Description) Order
Pellet Hearth Systems (Description) Order

Hearth Handbooks for Building Officials:  Gas Hearth Systems
(Description) Order
Hearth Handbooks for Building Officials:  Solid Fuel Hearth Systems (Description) Order

Both handbooks organize and clarify the world of hearth products - with helpful references to the sometimes difficult to find relevant sections of the major codes:

  • Convenient source for clear, organized information on all major factory produced hearth appliances—fireplaces, fireplace inserts, freestanding stoves, gas logs—and their venting systems
  • Time saving quick reference charts to easily find relevant codes
  • Useful guide to variations in manufacturers’ installation instructions
  • Numerous illustrations, tables and flow charts

Fireplace Installer Training System
FITS is an organized, effective, method of training installers. Click here to learn more.

Business Management
Hiring and Retaining Exceptional Employees (Description) Order
This popular workbook has been recently rewritten. The best way to find and keep good employees is explored through top notch recruiting and hiring techniques.

Professional Service is Profitable
(Description) Order
This guidebook serves as a reference tool to assist hearth professionals in creating a service department, or better managing this essential activity within the business.

Sales & Marketing
HEARTH 101 – Introduction to Hearth Systems (Description) Order
Hearth 101 provides fundamental product knowledge and technical information about all major categories of hearth appliances and venting systems. New and intermediate level sales and customer service personnel gain confidence and effectiveness in communication with customers from quickly learning the fundamentals of industry products, how they work, and what they require for safety and performance.

Using Hearth 101 for Sales and Customer Service
(Description) Order
Using Hearth 101 demonstrates how sales and customer service personnel can effectively combine technical knowledge from Hearth 101 with basic sales technique and customer service skills to make sales... and to get referrals and repeat sales.